Privacy Policy

Your Data. Our Priority.

Last Updated: February 4, 2026

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1. Introduction

Welcome to Wangsai Speedboat, operated by Wangsai Speed Boat Limited Partnership (“we,” “us,” “our,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wangsaispeedboat.com, use our booking services, or participate in our tours and transfers. By accessing our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Data").

2.1 Information You Provide Directly

• Identity Data: First name, last name, passport number (if required for national park or insurance manifests).
• Contact Data: Email address, telephone number, and hotel/accommodation address for pickup.
• Financial Data: Payment card details (processed securely via third-party payment gateways; we do not store full credit card numbers).
• Transaction Data: Details about payments to and from you and details of tours/transfers you have purchased.
• Health Data: Information regarding allergies, dietary requirements, or medical conditions (e.g., pregnancy, back issues) relevant to your safety on a speedboat.

2.2 Information Collected Automatically

• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Use Your Information

We use your Personal Data for the following purposes:

3.1 Service Delivery

• To process and manage your booking.
• To arrange hotel transfers and speedboat logistics.
• To issue tickets and booking confirmations.
• To provide customer support and communicate with you regarding changes (weather, time).

3.2 Safety and Legal Compliance

• To prepare passenger manifests as required by the Thai Marine Department.
• To provide passenger lists to National Park authorities for entrance processing.
• To secure accident insurance coverage for all passengers on board.
• To ensure safety regarding health conditions or dietary restrictions.

3.3 Marketing and Improvement

• To improve our website, services, marketing, and customer relationships.
• To send you promotional offers (only if you have opted in).

4. Disclosure of Your Information

We may share your information with the following parties:

• Service Providers: Third-party drivers (for hotel transfers), boat captains, and guides.
• Government Authorities: The Marine Department, National Park officials, and Police/Immigration as required by Thai Law.
• Insurers: To process insurance claims in the unlikely event of an accident.
• Payment Processors: Banks and payment gateways to facilitate secure transactions.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use SSL/TLS encryption for data transmission. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

• Booking Records: Generally retained for 5-7 years for tax auditing purposes.
• Passenger Manifests: Retained for the duration required by maritime law.

7. Your Rights (PDPA & GDPR)

Under the Thai Personal Data Protection Act (PDPA) and relevant international laws, you have rights including:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate data.
• Right to Erasure: Request us to delete your data (subject to legal retention obligations).
• Right to Object: Object to processing of your data for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data.

To exercise these rights, please contact us at info@wangsaispeedboat.com.

8. Cookies Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

• Essential Cookies: Required for the operation of our booking system.
• Analytics Cookies: Allow us to recognize and count the number of visitors (e.g., Google Analytics).

You can set your browser to refuse all or some browser cookies.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Children's Privacy

We do not knowingly collect data from children under the age of 13 without parental consent. As our services involve travel, data regarding minors is collected solely for the purpose of booking, insurance, and safety, and must be provided by a parent or legal guardian.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

12. Contact Us

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Kingdom of Thailand.

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